Terms & Conditions
Product Terms and Conditions:
These terms and conditions (“Terms”) outline the usage, purchase, and limitations of the ZEN Eat Free available on our website. By accessing or using the Product, you agree to these Terms. Please read them carefully before using the Product.
- Product Description: The Product is designed to provide relief from gluten intolerance symptoms (NCGS). It is important to note that individual results may vary, and the Product is not a substitute for professional medical advice, diagnosis, or treatment.
- Consultation and Medical Advice: After using the Product, individuals with gluten intolerance are strongly advised to note the changes they feel in themselves. If a problem found please contact to Customer care for further assistance.The Product is not intended to replace medical treatment.
- Purchase and Payment: When purchasing the Product, you agree to provide accurate, current, and complete information. Payment is required before the Product is shipped or made available for download. We reserve the right to refuse or cancel orders at our discretion.
- Shipping and Delivery: For physical products, we will make every effort to ship the Product in a timely manner. Shipping times may vary based on location. Digital Details will be made available for download after successful payment.
- Return and Refund Policy: If you are not satisfied with the Product, please contact our customer support within 7 days of purchase for a replacement authorization if found genuine by our team. A refund, minus any applicable shipping fees, will be issued upon receipt of the returned Product in its original condition.Unboxing Video is mandatory for replacements if the product is found Damaged during Shipping.
- Intellectual Property: All content related to the Product, including but not limited to text, graphics, images, and trademarks, is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works based on the Product without our explicit permission.
- Limitation of Liability: We are not liable for any direct, indirect, incidental, consequential, or special damages arising from the use of the Product. It is your responsibility to use the Product as directed and to follow appropriate medical advice.
- Indemnification: You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use or misuse of the Product.
- Governing Law: These Terms are governed by the laws of New Zealand Government and Food Department, without regard to its conflict of law principles.
- Modifications: We reserve the right to modify or update these Terms at any time. Any changes will be effective upon posting to our website. Your continued use of the Product after such modifications constitutes acceptance of the updated Terms.
By accessing or using the ZEN EAT FREE Product, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with these Terms, please do not use the Product. For any questions or concerns, please contact our customer support.